Tuning Q&A
Get all your questions answered.

FRP Tuning Questions & Answers

Q: I just pulled the trigger on tuning. Now what?
A: Congratulations and thanks for your business. The next step is to fill out a build sheet, this will be found on the nav bar drop down in the tuning software section you are using

Q:It's been [insert time frame here] and I haven't heard anything from Ryan nor has my order changed from "processing". What's the deal?
A: Depending on workload, orders can take up to approximately 14-18 business days to ship. In many cases they ship faster than that, however that is not always the case. Ryan does not tune full time and is away 12-18 days a month with other commitments outside of FRP, so managing shipping can be challenging at times.

Q: I have a 96-2003 model year vehicle and I need custom tuning....and I don't want to use anyone else. What are my options?
A: Your options are to either drive or trailer the vehicle to Houston, TX where Ryan can tune it in person, or to coordinate with Ryan to drive or fly in for in-person tuning. Dyno tuning is a separate charge....please contact Ryan directly at ryan@frptuning.com for a personalized quote.
If you are in the Oklahoma City area, I can arrange for my tuning to be done through Bo Woody of APS Automotive.

Q: What are my options for a 1995 and older Mopar?
A: Short answer- OBD2 swap, carb, or standalone.

Q: Does FRP offer standalone tuning support?
A: Yes we do, on a case-by-case basis. We have done most of the Megasquirt starter tunes for the Dakota RT community. Please contact us via email for pricing.

Q: What's the FRP Refund/Warranty Policy?
A: We have a case-by-case refund policy.

If a customer for whatever reason starts mentioning refunds, or taking up a claim with Paypal, our usual response is to refund accordingly and cut all ties with the customer immediately. We take what we do seriously, and when a customer decides to threaten us with action that will unfairly tarnish our reputation, we take action that will leave the customer whole and protect our name.

FRP is not responsible for issues caused from neglect or lack of maintenance. There is inherent risk in modifying vehicles, especially older ones, and sometimes mechanical problems arise during the tuning process (O2 sensor codes, bad Idle Air Controllers, etc.) . There is a common misconception that if it happened during or immediately after the tuning process , "it must be the tuner's fault" . Although sometimes mistakes do happen (rarely), the customer must be willing to work with Ryan to ensure things go smoothly.

We simply cannot warranty tunes/motors. It would be impractical to do 5 vehicles and make $1500 (before taxes, mind you); and be liable for $35,000 worth of motors. There are way too many variables ranging from leaks, maintenance, bad plugs, coil packs, bad fuel pumps, weakness of stock pistons/rings, all the way to machining and tolerance variables on built motors.

The best way to take care of your car is to monitor its health via a wideband, oil pressure gauge, coolant temps, and take periodic logs to check for any inconsistencies in fueling. We are committed to excellence and we completely understand the financial burden a blown motor puts on people. We will do everything we can, within reason to help out.

Paying for a tune constitutes signature of the following waiver/release :

I hereby authorize the road dyno tests and/or service work to be done along with the necessary materials, parts and labor and hereby grant you and your employees permission to operate the above vehicle and/or combustion engine on public roads, streets, highways or elsewhere for the purpose of testing, diagnostics, logging, road tuning, and any other work deemed necessary by Ryan Hogan/Flyin Ryan Performance.

This release also includes, but is not limited to, any claim against Ryan Hogan/Flyin Ryan Performance for first aid, medical treatment or services rendered during participation in the test, tune, or operation of this vehicle.