Tuning Q&A Get all your questions answered. A: Congratulations and thanks for your business. The next step is to fill out a build sheet, this will be found on the nav bar drop down in the tuning software section you are using. Q:It's been [insert time frame here] and I haven't heard anything from Ryan nor has my order changed from "processing". What's the deal? A: Depending on workload, orders can take up to approximately 7-10 business days to ship. In many cases they ship faster than that, however that is not always the case. Ryan does not tune full time and is away 12-18 days a month with other commitments outside of FRP, so managing shipping can be challenging at times. Q: I have a 96-2003 model year vehicle and I need custom tuning....and I am unable/willing to do it over email. What can I do? A: Your options are to either drive or trailer the vehicle to Houston, TX where Ryan can tune it in person, or to coordinate with Ryan to drive or fly in for in-person tuning. Dyno tuning is a separate charge....Please contact Ryan directly at ryan@frptuning.com for a personalized quote. Ryan has amassed a large network of professionals throughout the country to work with. Below are a list of shops we have worked with, and would recommend, listed by state, then by city in alphabetical order. Please note that not all of these facilities have a dyno on-site. Florida: Sarasota: SCNS Motorsports St Pete: Jeepetos 4x4 Tampa: Fever Racing New York: Albany: CCC Racing North Carolina: Concord, Charlotte area: Newcomer Racing Ohio: Dayton/Piqua: Millet's Automotive Oklahoma: Oklahoma City: APS Automotive Texas: Austin: Aikman Performance Dallas: True Street Motorsports Houston: E/T Motorsports, Speedlab Creations, Bumberas Performance Q: What are my options for a 1995 and older Mopar? A: Short answer- OBD2 swap, carb, or standalone. Q: Does FRP offer standalone tuning support? A: Yes we do, on a case-by-case basis. Please contact us via email for pricing. Q: What's the FRP Refund/Warranty Policy? A: We do not offer refunds. FRP is not responsible for issues caused from neglect or lack of maintenance. There is inherent risk in modifying vehicles, especially older ones, and sometimes mechanical problems arise during the tuning process (O2 sensor codes, bad Idle Air Controllers, etc.) . There is a common misconception that if it happened during or immediately after the tuning process , "it must be the tuner's fault" . Although sometimes mistakes do happen (rarely), the customer must be willing to work with Ryan to ensure things go smoothly. We simply cannot warranty tunes/motors. It would be impractical to do 5 vehicles and make $1500 (before taxes, mind you); and be liable for $35,000 worth of motors. There are way too many variables ranging from leaks, maintenance, bad plugs, coil packs, bad fuel pumps, weakness of stock pistons/rings, all the way to machining and tolerance variables on built motors. Paying for a tune constitutes signature of the following waiver/release : This release also includes, but is not limited to, any claim against Ryan Hogan/Flyin Ryan Performance for first aid, medical treatment or services rendered during participation in the test, tune, or operation of this vehicle. |